SHIPPING AND RETURNS
What are the delivery times?
What are the delivery times?
It takes 1 to 3 business days to process your order and 3 to 10 business days to deliver it.
Which countries do you ship to?
Which countries do you ship to?
We currently ship throughout Europe & USA.
Are returns free?
Are returns free?
If you change your mind, you have 60 days to contact us. Shipping costs will be your responsibility.
AFTER-SALES SERVICE
How can I contact you?
How can I contact you?
You can contact us directly through the Contact page on our website.
I have received my order, but the product is damaged. What do I do?
I have received my order, but the product is damaged. What do I do?
Despite all the controls we perform on our products and packaging, we are not exempt from potential issues. However, our customer service is available to help you find a solution.
MY ORDER
How can I modify or cancel my order?
How can I modify or cancel my order?
For any modification or cancellation requests, please send an email through the Contact page as soon as possible after placing your order so we can process it before shipping.
How do I check and/or edit my invoice?
How do I check and/or edit my invoice?
Your invoice will be available once your order has been shipped and can be accessed from your personal account.
Any changes to the invoice must be made before shipping, as changes cannot be made after shipping.
What payment methods are available?
What payment methods are available?
Mastercard, Visa, American Express, PayPal, Google Pay & Apple Pay